Our Support Plans
Free if on Maintenance Program, otherwise Minimum Fee of ...$100
When Directed, Click Link Above. Download Starts Immediately. Then click on the downloaded TeamViewerQS.exe in your download folder. Then click RUN or OK. For Detailed Instructions with various Browsers, Click Here.
GraphiTech provides both phone, on-line and on-site maintenance for the user. By far, the best value is by Remote on-line service calls since these do not incur any travel, hotel or other expenses. To get started, call us at 800-634-8324. Then, when directed, click the link above, which will cause a program to be downloaded from TeamViewer. Then, go to your download folder and click on the TeamViewerQS_en.exe. A small dialog box will appear. Click Run. Your Remote Session will then start. We will then ask for your UserID and password and then connect with your computer. Any remote support, training or file transfer (installations) are plainly visible to you on your computer. Remember, you always have complete control of your computer and can stop the session at any time if you feel there is any kind of problem.
QuickPay Maintenance Fee (up to 15 minutes-Single Incidence)... $75
Order your one-time QuickPay support by clicking on the
Buy Now button below. Then call 800-634-8324. This plan is
useful for companies that have their own IT support
available and seldom have questions regarding networking,
hardware related issues and/or software support or for
single incident Maintenance Calls or Legacy Yearly License
Fees only. The payment site is secured by PayPal.
QuickPay Limited Yearly Maintenance Support... $225.00
This limited yearly support plan includes up to 2 hours
of email support. Just click on the "Buy Now"
icon below and your payment will be automatically submitted
to GraphiTech for your QuickPay Yearly Maintenance Fee. It
couldn't be simpler unless it was free! This payment may not
be used to purchase products or for unlimited yearly
maintenance. The payment site is secured by PayPal.
GraphiTech Full Maintenance Support (per module)... $525.00
Receive updates, revised documentation, unlimited software and hardware support (via email, 800 line and Remote Access) for one full year (Professional Estimator - both Windows and Legacy Based) plus discounts on new & additional software, seminars, and room rentals when attending seminars. Note that other modules may be higher or lower in price. Please contact GraphiTech for current pricing on Job Costing, Data Collection, Invoicing, etc. The payment site is secured by PayPal.